4 Examples of Excellent Twitter Customer Service
Do you use Twitter to stay connected with your customers? Have you integrated Twitter into your customer service strategy? Would you like to know which companies are doing this best? Why Twitter...
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Are you responding to customers on social media? Do you customize your interactions with them? Your brand and online reputation depend on how you provide social media customer service. In this article...
View Article4 Steps to Implementing a Social CRM Strategy
Are you using social media to improve your customer service? Is your current Customer Relationship Management process inefficient? A fine-tuned social customer service strategy increases customer...
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